Customereye

The DOM - The Official Fashion Outlet

General Retail & Marketplaces • Australiathedom.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

131 reviews over 287 days (about 14 per month). Busiest month: 36% of reviews. Languages: en 100%.

Overall Score

84/100
−3.3 vs. last month4.13 ★ average rating · 131 reviews
84/100 from 131 reviews over 7 months, moderate confidence.

General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026

Score

83.5

Industry average 64.6

18.9 above average

Rating

4.13

Industry average 4.29

0.16 below average

Reply rate

—

Industry average 36.9%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#237of 2402 ranked in General Retail & Marketplaces
Top 10% · Top Tierdown 91 from last month
#1 (best)#2402 (worst)
#235Peer
#236Peer
#237This company
#238Peer
#239Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

73% of reviews positive, 28% negative

73%
positive
  • Positive73%
  • Neutral0%
  • Negative28%

Sentiment Balance

Covering April 2026 — 10 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Product Quality
Hidden
Response Speed
Hidden
Communication
Hidden
Problem Resolution
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in General Retail & Marketplaces