Customereye

Text-Em-All

Software & Web Servicestext-em-all.com

Review data last updated .

Based on public reviews and response behavior.

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113 reviews over 1,930 days (about 1.8 per month). Busiest month: 26% of reviews. Languages: en 89%, unknown 10%, cy 1%.

Overall Score

66/100
+8.7 vs. last month4.27 ★ average rating · 113 reviews
66/100 from 113 reviews over 4 months, moderate confidence.

Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026

Score

65.9

Industry average 60.8

5.1 above average

Rating

4.27

Industry average 4.09

0.18 above average

Reply rate

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Industry average 36.0%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#881of 2242 ranked in Software & Web Services
Top 39% · Upper Halfup 145 from last month
#1 (best)#2242 (worst)
#879Peer
#880Peer
#881This company
#882Peer
#883Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

74% of reviews positive, 25% negative

74%
positive
  • Positive74%
  • Neutral2%
  • Negative25%

Sentiment Balance

Covering July 2026 — 26 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Onboarding
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Customer Support
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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