Customereye

Texas Lone Star Tamales

Food & Dining • United Statestexaslonestartamales.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
+5.0 vs. last month4.28 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Dining companies

#47of 71
Top 66% · Mid Pack
#1 (best)#71 (worst)
#45Peer
#46Peer
#47This company
#48Peer
#49Peer

Overall Customer Sentiment

Mid Pack

74% of reviews positive, 25% negative

74%
positive
  • Positive74%
  • Neutral1%
  • Negative25%

Sentiment Balance

Covering October 2024 — 63 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 24% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
28.6%
Product Quality
21.6%
Response Speed
13.4%
Loyalty
11.5%
Customer Support
7.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Value For Money, making up 1.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100
33/100
signal score
  • Built from a negative-review share of 31.0% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
71.8%
4
8.8%
3
4.7%
2
4.7%
1
10.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 85.5% of reviews in the last three months were positive, compared with 82.0% in the three months before that.

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