Customereye

Telsa Media

Software & Web Services • United Kingdomtelsamedia.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 3,346 days (about 0.9 per month). Busiest month: 8% of reviews. Languages: en 100%.

Overall Score

85/100
4.96 ★ average rating · 100 reviews
85/100 from 100 reviews over 12 months, moderate confidence.

Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026

Score

84.5

Industry average 60.8

23.7 above average

Rating

4.96

Industry average 4.09

0.87 above average

Reply rate

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Industry average 36.0%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#162of 2242 ranked in Software & Web Services
Top 7% · Top Tier
#1 (best)#2242 (worst)
#160Peer
#161Peer
#162This company
#163Peer
#164Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

98% of reviews positive, 2% negative

98%
positive
  • Positive98%
  • Neutral0%
  • Negative2%

Sentiment Balance

Covering November 2023 — 8 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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