Based on public reviews and response behavior.
204 reviews over 1,648 days (about 3.8 per month). Busiest month: 10% of reviews. Languages: en 99%, unknown 2%.
Software & Web Services average: score 60.3, rating 4.05 stars, reply rate 35.6%, over 2,326 ranked companies · benchmark 31 Oct 2026
Score
67.0
Industry average 60.3
6.7 above average
Rating
3.34
Industry average 4.05
0.71 below average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 36% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from the 204 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,326 ranked companies in Software & Web Services (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.118). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 89 mentions with a sentiment score of 84.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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