Customereye

Kent Tea and Coffee

Food & Beveragetea-and-coffee.com

Review data last updated .

Based on public reviews and response behavior.

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64 reviews over 2,076 days (about 0.9 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

29/100
1.92 ★ average rating · 64 reviews
29/100 from 64 reviews over 5 months, limited confidence.

Food & Beverage average: score 62.8, rating 4.18 stars, reply rate 33.0%, over 2,931 ranked companies · benchmark 23 Oct 2026

Score

29.1

Industry average 62.8

33.7 below average

Rating

1.92

Industry average 4.18

2.26 below average

Reply rate

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Industry average 33.0%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#2799of 2931 ranked in Food & Beverage
Top 95% · Bottom Tier
#1 (best)#2931 (worst)
#2797Peer
#2798Peer
#2799This company
#2800Peer
#2801Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

36% of reviews positive, 59% negative

36%
positive
  • Positive36%
  • Neutral5%
  • Negative59%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Communication
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Response Speed
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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