Based on public reviews and response behavior.
100 reviews over 940 days (about 3.2 per month). Busiest month: 12% of reviews. Languages: en 100%.
Flight & Hotel Booking average: score 66.7, rating 4.33 stars, reply rate 44.9%, over 1,256 ranked companies · benchmark 6 Oct 2026
Score
75.4
Industry average 66.7
8.8 above average
Rating
4.86
Industry average 4.33
0.53 above average
Reply rate
—
Industry average 44.9%
not measured
Among ranked Flight & Hotel Booking companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 12% negative
Covering June 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,256 ranked companies in Flight & Hotel Booking (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 96% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 64 mentions with a sentiment score of 90.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
