Customereye

TASCHEN

Media & Contenttaschen.com

Review data last updated .

Based on public reviews and response behavior.

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196 reviews over 187 days (about 32 per month). Busiest month: 50% of reviews. Languages: en 74%, es 6%, fr 6%.

Overall Score

61/100
+12.5 vs. last month3.69 ★ average rating · 196 reviews
61/100 from 196 reviews over 7 months, moderate confidence. one month holds 50% of the reviews.

Media & Content average: score 59.8, rating 4.08 stars, reply rate 32.0%, over 671 ranked companies · benchmark 21 Sept 2026

Score

60.6

Industry average 59.8

0.8 above average

Rating

3.69

Industry average 4.08

0.39 below average

Reply rate

Industry average 32.0%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#307of 671 ranked in Media & Content
Top 46% · Upper Half
#1 (best)#671 (worst)
#305Peer
#306Peer
#307This company
#308Peer
#309Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

60% of reviews positive, 37% negative

60%
positive
  • Positive60%
  • Neutral2%
  • Negative37%

Sentiment Balance

Covering September 2026 — 97 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 31% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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