Based on public reviews and response behavior.
187 days of reviews, with a steady monthly review flow. Busiest month: 50% of reviews. Languages: en 74%, es 6%, fr 6%.
Media & Content average: score 59.4, rating 3.93 stars, reply rate 29.9%, over 809 ranked companies · benchmark 5 Nov 2026
Score
60.6
Industry average 59.4
1.2 above average
Rating
3.69
Industry average 3.93
0.24 below average
Reply rate
—
Industry average 29.9%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 37% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 31% negative and 3% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 809 ranked companies in Media & Content (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.336 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 20% of reviews against an industry average of 30%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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