Customereye

Alive Network

Media & Content • United Kingdomalivenetwork.com

Review data last updated .

Based on public reviews and response behavior.

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578 days of reviews, with a sparse monthly review flow. Busiest month: 10% of reviews. Languages: en 100%.

Overall Score

61/100
+12.5 vs. last month4.92 ★ average rating
61/100 from public reviews over 16 months, moderate confidence.

Media & Content average: score 59.4, rating 3.93 stars, reply rate 29.9%, over 809 ranked companies · benchmark 5 Nov 2026

Score

60.7

Industry average 59.4

1.3 above average

Rating

4.92

Industry average 3.93

0.99 above average

Reply rate

—

Industry average 29.9%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#395of 809 ranked in Media & Content
Top 49% · Upper Halfup 85 from last month
#1 (best)#809 (worst)
#393Peer
#394Peer
#395This company
#396Peer
#397Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

96% of reviews positive, 3% negative

96%
positive
  • Positive96%
  • Neutral1%
  • Negative3%

Sentiment Balance

Covering August 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Onboarding
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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