Customereye

Tacticon

Firearms & Tactical • UStacticon.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

50/100
+4.9 vs. last month4.50 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Firearms & Tactical companies

#45of 61
Top 74% · Mid Pack
#1 (best)#61 (worst)
#43Peer
#44Peer
#45This company
#46Peer
#47Peer

Overall Customer Sentiment

Mid Pack

73% of reviews positive, 25% negative

73%
positive
  • Positive73%
  • Neutral2%
  • Negative25%

Sentiment Balance

Covering October 2024 — 212 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 21% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 563 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
23.8%
Delivery Shipping
19.3%
Response Speed
11.9%
Customer Support
11.5%
Pricing
11.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW15/100
15/100
signal score
  • •Built from a negative-review share of 25.0% across this company's analyzed reviews.
  • •Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5★
78.7%
4★
8.3%
3★
4.3%
2★
2.2%
1★
6.5%

Based on 600 analyzed reviews. Sentiment is improving: 89.4% of reviews in the last three months were positive, compared with 75.0% in the three months before that.

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