Customereye

Switchify

Energy & Utilitiesswitcher.com.au

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 109 days (about 56 per month). Busiest month: 32% of reviews. Languages: en 100%.

Overall Score

57/100
Short observation window (109 days)
+4.3 vs. last month4.86 ★ average rating · 200 reviews
57/100 from 200 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Energy & Utilities average: score 65.6, rating 4.22 stars, reply rate 46.3%, over 695 ranked companies · benchmark 25 Oct 2026

Score

56.7

Industry average 65.6

8.9 below average

Rating

4.86

Industry average 4.22

0.64 above average

Reply rate

—

Industry average 46.3%

not measured

Competitive Performance Rank

Among ranked Energy & Utilities companies

#508of 695 ranked in Energy & Utilities
Top 73% · Mid Packup 128 from last month
#1 (best)#695 (worst)
#506Peer
#507Peer
#508This company
#509Peer
#510Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

89% of reviews positive, 11% negative

89%
positive
  • Positive89%
  • Neutral0%
  • Negative11%

Sentiment Balance

Covering September 2026 — 63 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Onboarding
Hidden
Product Quality
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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