General Retail & Marketplaces • United Statesswetelove.com
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 925 days (about 20 per month). Busiest month: 20% of reviews.
General Retail & Marketplaces average: score 64.2, rating 4.27 stars, reply rate 35.3%, over 3,106 ranked companies · benchmark 23 Oct 2026
Score
50.3
Industry average 64.2
13.9 below average
Rating
4.10
Industry average 4.27
0.17 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 21% negative
Covering September 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,106 ranked companies in General Retail & Marketplaces (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.131 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 50.3 sits in the bottom quarter of about 3,200 ranked General Retail & Marketplaces companies (25th percentile: 54, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99