Customereye

SWAY Hair Extensions

Beauty & Wellness • United Kingdomswayhairextensions.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 112 days (about 54 per month). Busiest month: 36% of reviews. Languages: en 100%.

Overall Score

85/100
Short observation window (112 days)
+4.9 vs. last month4.63 ★ average rating · 200 reviews
85/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Beauty & Wellness average: score 66.1, rating 4.34 stars, reply rate 39.5%, over 2,430 ranked companies · benchmark 25 Oct 2026

Score

84.7

Industry average 66.1

18.6 above average

Rating

4.63

Industry average 4.34

0.29 above average

Reply rate

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Industry average 39.5%

not measured

Competitive Performance Rank

Among ranked Beauty & Wellness companies

#217of 2430 ranked in Beauty & Wellness
Top 9% · Top Tierup 110 from last month
#1 (best)#2430 (worst)
#215Peer
#216Peer
#217This company
#218Peer
#219Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

92% of reviews positive, 8% negative

92%
positive
  • Positive92%
  • Neutral0%
  • Negative8%

Sentiment Balance

Covering September 2026 — 71 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 4% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Loyalty
Hidden
Customer Support
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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