Based on public reviews and response behavior.
Among fully-analyzed Appliances & Home Electronics companies
45% of reviews positive, 52% negative
Covering August 2026 — 23 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 30% of reviews in this period, with 65% negative and 4% neutral.
Showing 1,561 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.
Sentiment has been holding steady over the period shown.
Share of theme mentions
Most feedback concerns Loyalty.
The most common complaint theme is Loyalty, making up 18.8% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 1,586 analyzed reviews. Sentiment is improving: 53.3% of reviews in the last three months were positive, compared with 46.4% in the three months before that.
