Based on public reviews and response behavior.
1,586 reviews.
Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,074 ranked companies · benchmark 24 Oct 2026
Score
49.9
Industry average 59.2
9.3 below average
Rating
2.93
Industry average 4.02
1.09 below average
Reply rate
—
Industry average 33.4%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
45% of reviews positive, 52% negative
Covering August 2026 — 23 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 30% of reviews in this period, with 65% negative and 4% neutral.
Share of theme mentions
Themes extracted from 1,586 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,074 ranked companies in Appliances & Home Electronics (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.157 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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