Based on public reviews and response behavior.
54 reviews over 2,171 days (about 0.8 per month). Busiest month: 7% of reviews. Languages: en 100%.
Finance & Insurance average: score 62.6, rating 4.18 stars, reply rate 45.0%, over 3,047 ranked companies · benchmark 17 Oct 2026
Score
41.9
Industry average 62.6
20.7 below average
Rating
1.98
Industry average 4.18
2.20 below average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
46% of reviews positive, 54% negative
Covering July 2025 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes extracted from 54 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,047 ranked companies in Finance & Insurance (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.180 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.518). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99