Based on public reviews and response behavior.
1,500 reviews over 3,364 days (about 14 per month). Busiest month: 15% of reviews. Languages: en 99%, unknown 1%, fr 0%.
Beauty & Wellness average: score 66.1, rating 4.34 stars, reply rate 39.5%, over 2,432 ranked companies · benchmark 23 Oct 2026
Score
68.9
Industry average 66.1
2.8 above average
Rating
3.83
Industry average 4.34
0.51 below average
Reply rate
—
Industry average 39.5%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 26% negative
Covering July 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,500 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,432 ranked companies in Beauty & Wellness (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 822 mentions with a sentiment score of 79.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.83 stars is 0.4 below the Beauty & Wellness average of 4.2. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
