Based on public reviews and response behavior.
3,067 days of reviews, with a sparse monthly review flow. Busiest month: 4% of reviews. Languages: en 96%, unknown 4%, fr 0%.
These figures describe an earlier period, not the last 12 months.
Pet Products & Supplies average: score 65.0, rating 4.39 stars, reply rate 37.0%, over 831 ranked companies · benchmark 3 Nov 2026
Score
56.7
Industry average 65.0
8.3 below average
Rating
4.91
Industry average 4.39
0.52 above average
Reply rate
—
Industry average 37.0%
not measured
Not ranked
no reviews in the last 12 months
89% of reviews positive, 10% negative
Covering August 2022, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 831 ranked companies in Pet Products & Supplies (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.159). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 2% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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