Customereye

Study Plex

Schools & Academic Educationstudyplex.org

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,641 days (about 1.9 per month). Busiest month: 9% of reviews. Languages: en 99%, de 1%.

Overall Score

63/100
4.29 ★ average rating · 100 reviews
63/100 from 100 reviews over 15 months, moderate confidence.

Schools & Academic Education average: score 69.2, rating 4.51 stars, reply rate 38.0%, over 1,546 ranked companies · benchmark 23 Oct 2026

Score

62.9

Industry average 69.2

6.3 below average

Rating

4.29

Industry average 4.51

0.22 below average

Reply rate

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Industry average 38.0%

not measured

Competitive Performance Rank

Among ranked Schools & Academic Education companies

#1015of 1546 ranked in Schools & Academic Education
Top 66% · Mid Pack
#1 (best)#1546 (worst)
#1013Peer
#1014Peer
#1015This company
#1016Peer
#1017Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral1%
  • Negative20%

Sentiment Balance

Covering February 2025 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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Loyalty
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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