Customereye

Strayboots - Team Building Activities & Scavenger Hunts

Professional Services • United Statesstrayboots.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

75/100
4.76 ★ average rating · 554 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#23of 517
Top 4% · Top Tier
#1 (best)#517 (worst)
#21Peer
#22Peer
#23This company
#24Peer
#25Peer

Overall Customer Sentiment

Category Leader

94% of reviews positive, 5% negative

94%
positive
  • Positive94%
  • Neutral1%
  • Negative5%

Sentiment Balance

Covering May 2024 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 527 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
28.0%
Product Quality
25.5%
Loyalty
16.1%
Onboarding
8.9%
Problem Resolution
5.4%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW12/100
12/100
signal score
  • •Built from a negative-review share of 10.3% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5★
84.3%
4★
10.3%
3★
3.4%
2★
1.1%
1★
0.9%

Based on 554 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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