Strapworks

Hobbies & Arts • United Statesstrapworks.com

Review data last updated August 12, 2026.

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Based on public reviews and response behavior.

Overall Score

65/100

+5.7 vs. last month4.71 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#125of 467

Top 27% · Upper Half

#1 (best)#467 (worst)

#123Peer

#124Peer

#125This company

#126Peer

#127Peer

Overall Customer Sentiment

Above Average

74% of reviews positive, 25% negative

74%

positive

Positive74%
Neutral1%
Negative25%

Sentiment Balance

Covering July 2026 — 22 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 18% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.3%

Product Quality

20.2%

Response Speed

15.5%

Customer Support

9.5%

Loyalty

8.9%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100

25/100

signal score

•Built from a negative-review share of 24.8% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

86.3%

4★

6.2%

3★

2.7%

2★

1.6%

1★

3.2%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 95.2% of reviews in the last three months were positive, compared with 95.3% in the three months before that.

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