Stitcher

Hobbies & Arts • United Kingdomwww.stitcher.co.uk

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

52/100

+47.1 vs. last month4.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#343of 467

Top 73% · Mid Pack

#1 (best)#467 (worst)

#341Peer

#342Peer

#343This company

#344Peer

#345Peer

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 18% negative

80%

positive

Positive80%
Neutral2%
Negative18%

Sentiment Balance

Covering December 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 0% negative and 20% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.3%

Response Speed

16.3%

Product Quality

13.6%

Customer Support

12.7%

Loyalty

12.0%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM23/100

23/100

signal score

•Built from a negative-review share of 23.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

94.0%

4★

3.5%

3★

0.8%

2★

0.2%

1★

1.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.5% of reviews in the last three months were positive, compared with 95.0% in the three months before that.

Unlock full insights