Storyworth

Hobbies & Arts • USstoryworth.com

Review data last updated July 2, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

54/100

4.65 ★ average rating · 619 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#292of 467

Top 63% · Mid Pack

#1 (best)#467 (worst)

#290Peer

#291Peer

#292This company

#293Peer

#294Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 18% negative

81%

positive

Positive81%
Neutral1%
Negative18%

Sentiment Balance

Covering August 2025 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 592 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2025.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Pricing

17.7%

Product Quality

17.2%

Loyalty

13.3%

Customer Support

13.1%

Onboarding

12.5%

Most feedback concerns Pricing.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW10/100

10/100

signal score

•Built from a negative-review share of 18.1% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

78.7%

4★

14.7%

3★

2.3%

2★

2.1%

1★

2.3%

Based on 619 analyzed reviews. Sentiment is improving: 25.0% of reviews in the last three months were positive, compared with 20.0% in the three months before that.

Unlock full insights