Based on public reviews and response behavior.
600 reviews over 1,312 days (about 14 per month). Busiest month: 19% of reviews.
Hobbies & Arts average: score 63.9, rating 4.45 stars, reply rate 31.0%, over 2,268 ranked companies · benchmark 9 Oct 2026
Score
69.0
Industry average 63.9
5.1 above average
Rating
4.61
Industry average 4.45
0.16 above average
Reply rate
—
Industry average 31.0%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 15% negative
Covering September 2024 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,268 ranked companies in Hobbies & Arts (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.272). Review the worst months in the trend data to identify specific operational or product issues.
"Product Quality" is the strongest recurring theme in the reviews: 257 mentions with a sentiment score of 88.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
