Stinky Stuff

Veterinary & Pet Services • United Kingdomstinky-stuff.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

59/100

+22.1 vs. last month4.61 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Veterinary & Pet Services companies

#40of 92

Top 43% · Upper Half

#1 (best)#92 (worst)

#38Peer

#39Peer

#40This company

#41Peer

#42Peer

Overall Customer Sentiment

Above Average

64% of reviews positive, 34% negative

64%

positive

Positive64%
Neutral2%
Negative34%

Sentiment Balance

Covering October 2024 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Loyalty

27.5%

Product Quality

20.2%

Customer Support

10.2%

Pricing

9.3%

Delivery Shipping

9.3%

Most feedback concerns Loyalty.

The most common complaint theme is Problem Resolution, making up 8.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100

36/100

signal score

•Built from a negative-review share of 34.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

87.8%

4★

1.7%

3★

1.3%

2★

1.5%

1★

7.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 89.7% of reviews in the last three months were positive, compared with 89.8% in the three months before that.

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