Based on public reviews and response behavior.
245 days of reviews, with a steady monthly review flow. Busiest month: 19% of reviews. Languages: en 100%.
Veterinary & Pet Services average: score 66.8, rating 4.46 stars, reply rate 36.0%, over 197 ranked companies · benchmark 4 Nov 2026
Score
56.3
Industry average 66.8
10.5 below average
Rating
4.80
Industry average 4.46
0.34 above average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Veterinary & Pet Services companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 12% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 0% negative and 9% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 197 ranked companies in Veterinary & Pet Services (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 56.3 sits in the bottom quarter of about 200 ranked Veterinary & Pet Services companies (25th percentile: 57, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 5% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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