starpets.gg

Gaming & Esports • United Statesstarpets.gg

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

−5.2 vs. last month4.43 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#184of 259

Top 71% · Mid Pack

#1 (best)#259 (worst)

#182Peer

#183Peer

#184This company

#185Peer

#186Peer

Overall Customer Sentiment

Mid Pack

73% of reviews positive, 25% negative

73%

positive

Positive73%
Neutral3%
Negative25%

Sentiment Balance

Covering September 2024 — 102 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 28% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Pricing

21.5%

Product Quality

16.8%

Response Speed

14.7%

Loyalty

13.6%

Customer Support

8.3%

Most feedback concerns Pricing.

The most common complaint theme is Problem Resolution, making up 7.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH71/100

71/100

signal score

•Built from a negative-review share of 48.0% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

72.5%

4★

13.8%

3★

4.8%

2★

2.0%

1★

6.8%

Based on 600 analyzed reviews. Sentiment is slipping: 91.2% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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