Based on public reviews and response behavior.
1,646 reviews over 449 days (about 112 per month). Busiest month: 14% of reviews. Languages: en 91%, unknown 8%, es 1%.
Software & Web Services average: score 60.3, rating 4.05 stars, reply rate 35.6%, over 2,326 ranked companies · benchmark 1 Nov 2026
Score
56.4
Industry average 60.3
3.9 below average
Rating
3.70
Industry average 4.05
0.35 below average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
61% of reviews positive, 38% negative
Covering September 2026 — 74 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 41% negative and 3% neutral.
Share of theme mentions
Themes from the 1,646 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,326 ranked companies in Software & Web Services (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.345). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 19% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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