Customereye

Square US

Software & Web Servicessquareup.com%2Fus

Review data last updated .

Based on public reviews and response behavior.

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1,499 reviews over 414 days (about 110 per month). Busiest month: 15% of reviews. Languages: en 59%, us 33%, unknown 5%.

Overall Score

54/100
−7.3 vs. last month3.71 ★ average rating · 1,499 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#355of 753
Top 47% · Upper Half
#1 (best)#753 (worst)
#353Peer
#354Peer
#355This company
#356Peer
#357Peer

23 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Above Average

58% of reviews positive, 40% negative

58%
positive
  • Positive58%
  • Neutral2%
  • Negative40%

Sentiment Balance

Covering August 2026 — 71 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 45% of reviews in this period, with 54% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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