Home Servicesspanoselectricool.com.au
Review data last updated .
Based on public reviews and response behavior.
94 reviews over 1,882 days (about 1.5 per month). Busiest month: 12% of reviews. Languages: en 100%.
Home Services average: score 70.9, rating 4.63 stars, reply rate 44.4%, over 2,068 ranked companies · benchmark 23 Oct 2026
Score
75.6
Industry average 70.9
4.7 above average
Rating
4.94
Industry average 4.63
0.31 above average
Reply rate
—
Industry average 44.4%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
93% of reviews positive, 6% negative
Covering March 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 94 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,068 ranked companies in Home Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 10% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 62 mentions with a sentiment score of 94.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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