Based on public reviews and response behavior.
89 reviews over 755 days (about 3.6 per month). Busiest month: 18% of reviews. Languages: en 82%, pt 9%, vi 7%.
Media & Content average: score 61.5, rating 4.08 stars, reply rate 32.3%, over 1,059 ranked companies · benchmark 23 Oct 2026
Score
59.5
Industry average 61.5
2.0 below average
Rating
3.45
Industry average 4.08
0.63 below average
Reply rate
—
Industry average 32.3%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 44% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 89 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,059 ranked companies in Media & Content (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.285 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Onboarding" is the strongest recurring theme in the reviews: 19 mentions with a sentiment score of 74.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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