Customereye

Soniservice

Media & Contentsoniservice.com

Review data last updated .

Based on public reviews and response behavior.

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50 reviews over 1,112 days (about 1.4 per month). Busiest month: 12% of reviews. Languages: fr 58%, en 40%, it 2%.

Overall Score

59/100
3.68 ★ average rating · 50 reviews
59/100 from 50 reviews over 6 months, limited confidence.

Media & Content average: score 61.5, rating 4.08 stars, reply rate 32.3%, over 1,059 ranked companies · benchmark 23 Oct 2026

Score

59.1

Industry average 61.5

2.4 below average

Rating

3.68

Industry average 4.08

0.40 below average

Reply rate

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Industry average 32.3%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#617of 1059 ranked in Media & Content
Top 58% · Mid Pack
#1 (best)#1059 (worst)
#615Peer
#616Peer
#617This company
#618Peer
#619Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

64% of reviews positive, 36% negative

64%
positive
  • Positive64%
  • Neutral0%
  • Negative36%

Sentiment Balance

Covering February 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Reviews are mostly in French

Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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Delivery Shipping
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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