Based on public reviews and response behavior.
156 days of reviews, with a steady monthly review flow. Busiest month: 38% of reviews. Languages: en 95%, de 1%, es 1%.
Software & Web Services average: score 60.0, rating 4.01 stars, reply rate 35.4%, over 2,439 ranked companies · benchmark 5 Nov 2026
Score
74.5
Industry average 60.0
14.5 above average
Rating
4.59
Industry average 4.01
0.58 above average
Reply rate
—
Industry average 35.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 19% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,439 ranked companies in Software & Web Services (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 74.5 places the company in the top quarter of about 2,400 ranked Software & Web Services companies (75th percentile: 72). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 146 mentions with a sentiment score of 83.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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