Mychoicesoftware

Software & Web Services • Lake Forestmychoicesoftware.com

Review data last updated August 12, 2026.

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Based on public reviews and response behavior.

Overall Score

72/100

−1.8 vs. last month4.84 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#9of 363

Top 2% · Top Tier

#1 (best)#363 (worst)

#7Peer

#8Peer

#9This company

#10Peer

#11Peer

Overall Customer Sentiment

Category Leader

79% of reviews positive, 19% negative

79%

positive

Positive79%
Neutral2%
Negative19%

Sentiment Balance

Covering July 2026 — 17 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 998 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

26.4%

Problem Resolution

15.5%

Response Speed

12.4%

Product Quality

12.3%

Onboarding

9.5%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100

19/100

signal score

•Built from a negative-review share of 18.9% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

93.6%

4★

2.6%

3★

0.5%

2★

0.6%

1★

2.7%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 97.6% of reviews in the last three months were positive, compared with 95.5% in the three months before that.

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