Customereye

Snape and Sons

Home & Livingsnapeandsons.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 794 days (about 3.8 per month). Busiest month: 49% of reviews. Languages: en 100%.

Overall Score

53/100
+8.2 vs. last month4.86 ★ average rating · 100 reviews
53/100 from 100 reviews over 4 months, moderate confidence.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 43.8%, over 6,830 ranked companies · benchmark 23 Oct 2026

Score

53.1

Industry average 67.9

14.8 below average

Rating

4.86

Industry average 4.44

0.42 above average

Reply rate

—

Industry average 43.8%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#5915of 6830 ranked in Home & Living
Top 87% · Bottom Tierup 137 from last month
#1 (best)#6830 (worst)
#5913Peer
#5914Peer
#5915This company
#5916Peer
#5917Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

80% of reviews positive, 15% negative

80%
positive
  • Positive80%
  • Neutral5%
  • Negative15%

Sentiment Balance

Covering June 2024 — 8 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Response Speed
Hidden
Product Quality
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Home & Living