Based on public reviews and response behavior.
718 reviews over 2,078 days (about 11 per month). Busiest month: 7% of reviews. Languages: en 100%, unknown 0%.
Home & Living average: score 66.6, rating 4.37 stars, reply rate 43.8%, over 6,049 ranked companies · benchmark 2 Nov 2026
Score
56.0
Industry average 66.6
10.6 below average
Rating
3.59
Industry average 4.37
0.78 below average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
54% of reviews positive, 44% negative
Covering August 2026 — 37 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 19% negative and 3% neutral.
Share of theme mentions
Themes from the 718 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,049 ranked companies in Home & Living (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 56.0 sits in the bottom quarter of about 6,000 ranked Home & Living companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 11% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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