Customereye

SMSGlobal

Software & Web Services • Australiasmsglobal.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

3,306 days of reviews, with a sparse monthly review flow. Busiest month: 21% of reviews. Languages: en 99%, fi 1%.

Overall Score

63/100
3.78 ★ average rating
63/100 from public reviews over 11 months, moderate confidence.

Software & Web Services average: score 60.0, rating 4.01 stars, reply rate 35.4%, over 2,439 ranked companies · benchmark 4 Nov 2026

Score

63.0

Industry average 60.0

3.0 above average

Rating

3.78

Industry average 4.01

0.23 below average

Reply rate

—

Industry average 35.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#1038of 2439 ranked in Software & Web Services
Top 43% · Upper Halfdown 6 from last month
#1 (best)#2439 (worst)
#1036Peer
#1037Peer
#1038This company
#1039Peer
#1040Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

72% of reviews positive, 28% negative

72%
positive
  • Positive72%
  • Neutral0%
  • Negative28%

Sentiment Balance

Covering June 2021, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Loyalty
Hidden
Problem Resolution
Hidden
Pricing
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Software & Web Services