Real Estate & Property • United Kingdomsmartestateagent.co.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 1,213 days (about 2.5 per month). Busiest month: 24% of reviews. Languages: en 100%.
Real Estate & Property average: score 69.5, rating 4.35 stars, reply rate 50.3%, over 1,055 ranked companies · benchmark 30 Oct 2026
Score
71.2
Industry average 69.5
1.7 above average
Rating
4.63
Industry average 4.35
0.28 above average
Reply rate
—
Industry average 50.3%
not measured
Among ranked Real Estate & Property companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 12% negative
Covering August 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,055 ranked companies in Real Estate & Property (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 50%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 75 mentions with a sentiment score of 88.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
