Based on public reviews and response behavior.
593 reviews over 861 days (about 21 per month). Busiest month: 24% of reviews.
Computers & Hardware average: score 58.0, rating 4.31 stars, reply rate 30.8%, over 263 ranked companies · benchmark 7 Oct 2026
Score
34.8
Industry average 58.0
23.2 below average
Rating
2.60
Industry average 4.31
1.71 below average
Reply rate
—
Industry average 30.8%
not measured
Among ranked Computers & Hardware companies
Only companies with enough recent, scoreable reviews are ranked.
46% of reviews positive, 52% negative
Covering June 2020 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 593 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 263 ranked companies in Computers & Hardware (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 34.8 sits in the bottom quarter of about 250 ranked Computers & Hardware companies (25th percentile: 50, median: 57). The weakest topic and the reply rate are the two levers that move this score fastest.
"Value For Money" is the strongest recurring theme in the reviews: 31 mentions with a sentiment score of 80.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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