Based on public reviews and response behavior.
606 reviews.
Computers & Hardware average: score 58.0, rating 4.31 stars, reply rate 30.8%, over 263 ranked companies · benchmark 7 Oct 2026
Score
37.3
Industry average 58.0
20.7 below average
Rating
1.33
Industry average 4.31
2.98 below average
Reply rate
—
Industry average 30.8%
not measured
Among ranked Computers & Hardware companies
Only companies with enough recent, scoreable reviews are ranked.
24% of reviews positive, 74% negative
Covering September 2024 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 38% of reviews in this period, with 63% negative and 0% neutral.
Share of theme mentions
Themes extracted from 606 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 263 ranked companies in Computers & Hardware (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around product quality scores -0.137 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.248). Review the worst months in the trend data to identify specific operational or product issues.
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