Customereye

SmartBiz Bank, N.A.

Finance & Insurancesmartbizbank.com

Review data last updated .

Based on public reviews and response behavior.

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996 reviews over 1,831 days (about 17 per month). Busiest month: 40% of reviews. Languages: en 89%, unknown 9%, es 1%.

Overall Score

51/100
−25.0 vs. last month4.54 ★ average rating · 996 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#745of 1032
Top 72% · Mid Pack
#1 (best)#1032 (worst)
#743Peer
#744Peer
#745This company
#746Peer
#747Peer

83 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 22% negative

77%
positive
  • Positive77%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering June 2026 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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