Based on public reviews and response behavior.
600 reviews over 3,311 days (about 5.5 per month). Busiest month: 6% of reviews.
Funeral & Memorial average: score 70.8, rating 4.71 stars, reply rate 50.8%, over 95 ranked companies · benchmark 6 Oct 2026
Score
50.3
Industry average 70.8
20.5 below average
Rating
4.26
Industry average 4.71
0.45 below average
Reply rate
—
Industry average 50.8%
not measured
Among ranked Funeral & Memorial companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 22% negative
Covering October 2024 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 95 ranked companies in Funeral & Memorial (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 50.3 sits in the bottom quarter of about 100 ranked Funeral & Memorial companies (25th percentile: 63, median: 73). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 98% of reviews against an industry average of 51%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
