Based on public reviews and response behavior.
100 reviews over 34 days (about 90 per month). Busiest month: 53% of reviews — one month dominates this sample. Languages: en 78%, unknown 14%, es 3%.
Gaming & Esports average: score 57.8, rating 4.00 stars, reply rate 26.4%, over 1,210 ranked companies · benchmark 22 Oct 2026
Score
70.0
Industry average 57.8
12.2 above average
Rating
4.47
Industry average 4.00
0.47 above average
Reply rate
—
Industry average 26.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 24% negative
Covering August 2026 — 44 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 21% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,210 ranked companies in Gaming & Esports (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 26%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Response Speed" is the strongest recurring theme in the reviews: 42 mentions with a sentiment score of 78.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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