Based on public reviews and response behavior.
600 reviews over 1,748 days (about 10 per month). Busiest month: 5% of reviews.
Airlines & Aviation average: score 35.1, rating 2.28 stars, reply rate 9.3%, over 94 ranked companies · benchmark 6 Oct 2026
Score
25.3
Industry average 35.1
9.8 below average
Rating
1.92
Industry average 2.28
0.36 below average
Reply rate
—
Industry average 9.3%
not measured
Among ranked Airlines & Aviation companies
Only companies with enough recent, scoreable reviews are ranked.
33% of reviews positive, 65% negative
Covering October 2024 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 13% of reviews in this period, with 88% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 94 ranked companies in Airlines & Aviation (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Included in the full report
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