Customereye

Sinclairs Online (Sheffield)

General Retail & Marketplacessinclairsonline.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 893 days (about 3.4 per month). Busiest month: 6% of reviews. Languages: en 99%, fr 1%.

Overall Score

51/100
−16.7 vs. last month4.51 ★ average rating · 100 reviews
51/100 from 100 reviews over 21 months, moderate confidence.

General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,027 ranked companies · benchmark 23 Oct 2026

Score

50.9

Industry average 64.8

13.9 below average

Rating

4.51

Industry average 4.32

0.19 above average

Reply rate

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Industry average 35.5%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#2543of 3027 ranked in General Retail & Marketplaces
Top 84% · Bottom Tierup 267 from last month
#1 (best)#3027 (worst)
#2541Peer
#2542Peer
#2543This company
#2544Peer
#2545Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

74% of reviews positive, 25% negative

74%
positive
  • Positive74%
  • Neutral1%
  • Negative25%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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