Based on public reviews and response behavior.
100 reviews over 1,600 days (about 1.9 per month). Busiest month: 44% of reviews. Languages: en 100%.
Apparel & Fashion average: score 65.3, rating 4.33 stars, reply rate 37.0%, over 2,943 ranked companies · benchmark 23 Oct 2026
Score
63.4
Industry average 65.3
1.9 below average
Rating
4.56
Industry average 4.33
0.23 above average
Reply rate
—
Industry average 37.0%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
90% of reviews positive, 10% negative
Covering July 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,943 ranked companies in Apparel & Fashion (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.104 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.845). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99