Based on public reviews and response behavior.
175 reviews over 66 days (about 81 per month). Busiest month: 52% of reviews — one month dominates this sample. Languages: en 100%.
Beauty & Wellness average: score 66.1, rating 4.34 stars, reply rate 39.5%, over 2,430 ranked companies · benchmark 25 Oct 2026
Score
42.8
Industry average 66.1
23.3 below average
Rating
4.07
Industry average 4.34
0.27 below average
Reply rate
—
Industry average 39.5%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 35% negative
Covering October 2026 — 17 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 59% of reviews in this period, with 41% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 175 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,430 ranked companies in Beauty & Wellness (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 42.8 sits in the bottom quarter of about 2,400 ranked Beauty & Wellness companies (25th percentile: 57, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 0% of reviews against an industry average of 40%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99