Customereye

Thornton & Ross Direct

Pharmacy & Online Medicine • United Kingdomshop.thorntonross.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 67 days (about 273 per month). Busiest month: 70% of reviews — one month dominates this sample.

Overall Score

47/100
4.11 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#441of 584
Top 76% · Bottom Tier
#1 (best)#584 (worst)
#439Peer
#440Peer
#441This company
#442Peer
#443Peer

91 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

70% of reviews positive, 28% negative

70%
positive
  • Positive70%
  • Neutral3%
  • Negative28%

Sentiment Balance

Covering October 2024 — 136 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 29% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

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