Based on public reviews and response behavior.
1,106 reviews over 578 days (about 58 per month). Busiest month: 12% of reviews. Languages: en 78%, unknown 18%, es 3%.
Shipping & Delivery average: score 53.7, rating 3.76 stars, reply rate 36.3%, over 401 ranked companies · benchmark 6 Oct 2026
Score
36.2
Industry average 53.7
17.5 below average
Rating
2.83
Industry average 3.76
0.93 below average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
46% of reviews positive, 53% negative
Covering August 2026 — 71 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 41% negative and 3% neutral.
Share of theme mentions
Themes extracted from 1,106 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 401 ranked companies in Shipping & Delivery (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.210). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 36.2 sits in the bottom quarter of about 400 ranked Shipping & Delivery companies (25th percentile: 42, median: 55). The weakest topic and the reply rate are the two levers that move this score fastest.
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