Customereye

Seven Spikes Relief

Charity & Fundraisingsevenspikesrelief.org.uk

Review data last updated .

Based on public reviews and response behavior.

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80 reviews over 2,024 days (about 1.2 per month). Busiest month: 14% of reviews. Languages: en 98%, ar 3%.

Overall Score

63/100
4.99 ★ average rating · 80 reviews
63/100 from 80 reviews over 13 months, limited confidence.

Charity & Fundraising average: score 60.7, rating 3.93 stars, reply rate 34.2%, over 40 ranked companies · benchmark 4 Oct 2026

Score

63.4

Industry average 60.7

2.7 above average

Rating

4.99

Industry average 3.93

1.06 above average

Reply rate

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Industry average 34.2%

not measured

Competitive Performance Rank

Among ranked Charity & Fundraising companies

#20of 40 ranked in Charity & Fundraising
Top 50% · Upper Half
#1 (best)#40 (worst)
#18Peer
#19Peer
#20This company
#21Peer
#22Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

100% of reviews positive, 0% negative

100%
positive
  • Positive100%
  • Neutral0%
  • Negative0%

Sentiment Balance

Covering August 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
Hidden
Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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