Customereye

SerpentKeys

Tech & Electronicsserpentkeys.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

96 reviews over 1,600 days (about 1.8 per month). Busiest month: 10% of reviews. Languages: en 100%.

Overall Score

66/100
4.98 ★ average rating · 96 reviews
66/100 from 96 reviews over 12 months, limited confidence.

Tech & Electronics average: score 60.9, rating 4.22 stars, reply rate 28.9%, over 1,026 ranked companies · benchmark 24 Oct 2026

Score

66.4

Industry average 60.9

5.5 above average

Rating

4.98

Industry average 4.22

0.76 above average

Reply rate

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Industry average 28.9%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#399of 1026 ranked in Tech & Electronics
Top 39% · Upper Half
#1 (best)#1026 (worst)
#397Peer
#398Peer
#399This company
#400Peer
#401Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering November 2023 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Response Speed
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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