Based on public reviews and response behavior.
1,231 days of reviews, with a sparse monthly review flow. Busiest month: 15% of reviews. Languages: en 95%, unknown 4%, fr 1%.
Appliances & Home Electronics average: score 59.5, rating 3.99 stars, reply rate 35.0%, over 922 ranked companies · benchmark 4 Nov 2026
Score
69.4
Industry average 59.5
9.9 above average
Rating
4.76
Industry average 3.99
0.77 above average
Reply rate
—
Industry average 35.0%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 18% negative
Covering January 2025, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 922 ranked companies in Appliances & Home Electronics (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 6% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 63 mentions with a sentiment score of 88.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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